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 OS Installation, Upgrade & Support Contact Us - For Expert help, call 0844 444 3600
Solution Station helps you get your system back in its original form by re-installing your Operation System. Designed to save you time and possible aggravation, an Expert will take you through the installation, setup and configuration to ensure system performance.


Basic Phone Support: £59.00
 
  • Help with (Re-) Installation of the Windows Operating System (for example: Windows XP, Windows Vista, Windows 7)
  • Install any required updates to your operating system

Basic Onsite Support: £89.00
 
  • The same services as Basic Phone Support with an agent to come to your home
  • Call us to arrange a visit

Premium Phone Support: £89.00
 
Basic Support Plus the following:
  • The same as Basic support
  • + Backup and restore your data (emails, system settings, favorites, etc) to a maximum of 4.7 GigaBytes*
  • + Restore connection to any peripherals (printer, router, etc)

Premium Onsite Support: £129.00
 
  • The same services as Premium Phone Support with an agent to come to your home
  • Call us to arrange a visit

Our Operating System Installation services include
Basic Premium
 £59 inc VAT £89 inc VAT
The Expert will help you to backup your important data (emails, system settings, address book, favorites, etc.) to a maximum of 4.7GigaBytes*
Guide you through the Re-Installation of the Operating System
Install any required updates to your operating system
Restore the backup data
Restore connection to desired peripherals (e.g. printer)
Reconnect your existing Internet connection
Test the system and provide overview of the service
 £59 inc VAT £89 inc VAT
*For Data Backup and Restore, the customer is required to have:
  • a DVD/CD burner in the system where data is stored, or have removable storage media ready, eg: Memory Stick
  • enough blank media DVD/CDs to store the required data or enough memory on removable media to store required amount of data to be transferred


Exclusions:
  1. Hardware Repairs
  2. Non-local language hardware or software
  3. Cabling, connection or configuration of networking
  4. Setup of new broadband, ADSL or ISDN connections to the internet
  5. Virus and Spyware Removal
How do I? I've got a problem Onsite Services

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Dell Solution Station
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*'Buy Now Pay Later' Representative example. Cash price £499. A document fee of £49 will be charged in all cases on the date credit is approved. Settle the loan in full by repaying £499 plus an administration fee of £25 within 12 months of the date of the agreement. Total amount payable £573. If the loan is not settled within 12 months of the date of the agreement, then pay 36 monthly instalments of £23.13. Total amount payable £881.68. 29.8% APR. Representative. Minimum purchase £499 inc VAT. Written quotations available on request. Finance subject to status. Applicants must be 18 years of age or over and resident in the UK. Terms and Conditions apply. Credit provided by Creation Consumer Finance Limited, 6th Floor Royston House, 34 Upper Queen Street, Belfast BT1 6FD.

**Written quotations available on request. APR dependent on credit score and may differ from typical rate shown. A 5% deposit is applicable. Finance subject to status. Applicants must be 18 years of age or over and resident in the UK. Credit provided by Creation Consumer Finance Limited, 6th Floor Royston House, 34 Upper Queen Street Belfast BT1 6FD Terms and Conditions apply Products shown may vary without notice.

Prices shown may vary without notice. APR dependent on credit score and may differ from typical rate shown. Terms and conditions and written quotations available upon request. Deposit required.The personal information that you provide when you purchase from Dell, such as your name, address, date of birth and other relevant information will be used to verify your identity and may be used to carry out a credit check with licensed credit reference agencies; a record may be kept of this information. This is to protect you from identity theft and Dell from fraudulent credit applications.

Dell Products, c/o P.O. Box 69, Bracknell, Berkshire RG12 1RD, United Kingdom. Subject to availability. Prices and specifications may change without notice. Terms and Conditions of Sales, Service and Finance apply and are available from www.dell.co.uk Dell Services do not affect customer's statutory rights. They are subject to Terms and Conditions which can be found at www.dell.co.uk/consumerservices/termsandconditions

*Promotions apply to following platforms:
DT:
Insp. 570, 620/620s.
Insp One 23. XPS 8300.
Alienware Aurora & Area 51.

NB:
Inspiron 14z, 15, 15R, 17R. XPS 14z, XPS 15, XPS 15z, XPS 17.
Alienware M11x, M14x, 17x, 18x.

Exceptions: Inspiron duo & Streak

Promotional offers limited to maximum 5 systems per customer. All of the products forming part of any system or bundle offer are available to be purchased separately. 'Saving' is the difference between the featured package versus the current online price if the promotional components were upgraded individually. For further details and prices of components if purchases separately, please see www.dell.co.uk/totalsavings

The Ships Fast program offers selected systems that are available for delivery in 2 business days (Excludes Saturdays, Sundays & Bank holidays) following the date of payment clearance. Delivery estimate of 2 Business days is for UK mainland only, please allow 2-3 extra days for deliveries to Northern Ireland and UK Islands. Any delivery dates specified are estimates and delivery within 2 business days of payment clearance is NOT guaranteed. Delivery times of Dell products are subject to availability of systems and delay in delivery of goods is sometimes outside Dell's control. Accessories may dispatch separately and may arrive after your system. Dell shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay in delivery of the goods. Dell's general Terms and Conditions of sale apply and are available on www.dell.co.uk

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